We currently use a proprietary web system from a company in Kansas City called CivicPlus. Cedar Falls touts itself as having a world-class internet and a tech infrastructure to support it, which makes me question why we have to send money out of state for web development, when we could be doing it right here. Certainly MuniCode (which I love) and other custom web apps need to be retained, but I believe we could create a better, more responsive and mobile-friendly system by partnering with our talented UNI staff and students. And save money to boot! I appreciate there may be legal reasons we have to stick with our current system, but as your at-large rep I'm certainly going to be banging the drum for improved web services...both for increased convenience for residents, and greater efficiency for city staff.
[UPDATE]: The city did update the design of the website this past August. I'm pleased with the mobile-friendly design, but still would like to harness local development talent for building a new web environment, rather than be locked into CivicPlus.